Frequently Asked Questions
If you can't find the answer to your question with the information below, please reach out through the Contact page. We're always happy to answer questions, even if you're not ready to book!
Fees
A $200 non-refundable booking fee is required upon signing for all contracts. This fee ensures your event date and services are locked in. In the rare case your event date needs to be moved, this fee will cover that change as well.
There is a 3% tax for all credit and online transactions. If you would like to pay with cash or card, please reach out to us for more information.
Any additional fees are rare and subject to the circumstances of each event. These fees will be discussed with the client prior to signing.
Packages
Unsure of which package fits your needs? Choose the package you feel most comfortable with and go from there! We recommend starting with our Wedding Management Package and during the planning process, if you feel you need additional assistance, we can upgrade your package at any time!
All our packages come with unlimited communication via your online portal, but if you feel like an in-person meeting would reduce your stress level, we will be there! If you have already used all your allotted meetings per the contract, the charge is $40 an hour for additional meetings.
Vendors
When you book with us, you'll receive a vendor recommendations list for every aspect of your event. You are welcome to bring your own vendors or get referrals for the ones on our list. Need help finding a specific vendor? We've got you covered!
In the rare case the lead coordinator is unable to make it to your event (due to illness, COVID-19, injury, accident,
emergency situation, etc.), another lead coordinator will be assigned to your event. The original coordinator will ensure that the new lead coordinator is prepared and caught up with the details of your event before the event date.